Useful Info

Delivery

Despatched Mondays only (excluding bank holidays) with Royal Mail Special Delivery Guaranteed by 1pm

  • You will receive on Tuesday by 1pm
  • Someone MUST be present at the delivery address to sign for the parcel – it will not be left in a safe place or with a neighbour
  • We will not refund or replace order if delivery attempt fails because no one was present to sign for delivery.
  • If no-one will be home, please change the delivery address to where someone will be able to sign for the parcel. We suggest your work, a friend or neighbour.

Cut off time for placing your order for the Monday despatch is 12.00 midnight on Saturday – orders placed after this time will be despatched the following week.

Delivery disclaimer

Due to the challenges of living on a wonderfully remote peninsula where access is by boat only, sometimes severe weather will disrupt our plans and the ferry is cancelled. If that is the case, you will be notified as soon as we know and an alternative day of despatch will be confirmed.

Thank you for your understanding!

We apologise that, sadly, we cannot deliver within the 1pm deadline and therefore cannot despatch to the following postcodes:

AB30 – 39, 41 – 45, 51 – 56
HS1 – 9
IV21 – 28, 40 – 49, 51 – 56
KA27 – 28
KW1 – 3, 5 – 17
PA20 (0&9)
PA28 – 38, 41 – 49, 60 – 78
PH15, 17 – 26, 30, 41 *please note that PH16, 31-40, 49 & 50 postcode deliveries are being trialled to ensure that our wider local area can access local food – these deliveries are not guaranteed by 1pm but will be delivered in the afternoon*
ZE1 – 3